Subj : New (for me) drone
To   : Digital Man
From : MRO
Date : Wed Nov 01 2023 05:09 am

  Re: New (for me) drone
  By: Digital Man to MRO on Tue Oct 31 2023 10:57 am

 >   Re: New (for me) drone
 >   By: MRO to Digital Man on Tue Oct 31 2023 01:17 am
 >
 >  >   Re: New (for me) drone
 >  >   By: Digital Man to All on Mon Oct 30 2023 05:57 pm
 >
 >  >  > I filed a "fly away" report with DJI, not claiming it was their fault
 >  >  > in any way. They looked at the report (complete with video, telemetry
 >  >  > data) and agreed to give me 40% off the purchase of a replacement DJI
 >  >  > 3. Since I was already planning on rplacing the DJI 3 with a DJI Mini
 >  >  > 4 Pro, they're applying the discount ($200) to the purchase of a Mini
 >  >  > 4 pro. DJI is a pretty cool company for doing that!
 >
 >  > did they see the video of the guy nailing it?
 >
 > Indeed. And I explained exactly what happened. This was their (accurate)
 > conclusion: "According to the analysis, the incident was not caused by any
 > product issue. The aircraft cannot detect or avoid any obstacles. Please fly
 > with caution."
 >

hahah.  i guess them giving you a discount is to keep your business.
amazon does that a lot too.
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